Responsible Gaming

Gaming Should Be Entertainment, Not Income

At melbsbb.com, we're committed to promoting responsible gaming practices. Online pokies and casino games should only be viewed as a form of entertainment, never as a way to earn money or solve financial problems. The house always has an edge, and there's no guaranteed way to win. Please gamble only with money you can afford to lose.

Age Verification

All players must be at least 18 years of age or the legal gambling age in their jurisdiction to access our services. We take age verification seriously and comply with all Australian gambling regulations. By using melbsbb.com, you confirm that you meet the legal age requirement.

Warning Signs of Problem Gambling

If you recognise any of the following signs, you may be developing a problem with gambling:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to win back money lost
• Hiding or lying about your gambling activities
• Neglecting family, work, or other important responsibilities
• Borrowing money to gamble or cover gambling debts
• Feeling anxious or irritable when not gambling
• Gambling to escape problems or negative emotions
• Unable to cut back or stop gambling despite wanting to
• Risking relationships, jobs, or opportunities due to gambling
• Experiencing financial difficulties related to gambling

Self-Help Tools & Features

We provide several responsible gaming tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose over a given period
• Reality Checks: Receive regular reminders of how long you've been playing and how much you've wagered
• Time Limits: Set a maximum session duration to control your play time
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
• Account Closure: Permanently close your account if you wish to stop playing

To access these tools, visit your account settings or contact our support team.

Support Resources & Help Organizations

If you're struggling with gambling, professional help is available. Here are trusted organisations that provide free, confidential support:

Australia

• Gambling Help Online
  www.gamblinghelponline.org.au
  Free, confidential counselling and support for Australians affected by gambling problems. Available 24/7.
• Lifeline Australia
  Phone: 13 11 14 (24/7)
  Crisis support and counselling for Australians in distress.

United Kingdom

• GamCare
  www.gamcare.org.uk
  Free support for problem gambling in the UK.
• GamStop
  www.gamstop.co.uk
  National self-exclusion scheme for online gambling.

Canada

• Responsible Gambling Council
  www.responsiblegambling.org
  Evidence-based resources and support for problem gambling.

United States

• National Council on Problem Gambling
  www.ncpgambling.org
  National helpline: 1-800-522-4700
  Free, confidential help for problem gambling.

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Resources and counselling for gambling addiction in Germany.

Need Help? Take Action Today

If you or someone you know is struggling with problem gambling, reach out for help today. Support is available, confidential, and free. There's no shame in asking for assistance — taking the first step is the most important one.

Remember: Gambling should be fun and entertaining. If it's causing you distress or financial hardship, it's time to seek support.